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Share 2 Care, in New Milton, issued the statement after being placed on the government's quarterly list of businesses subject to sanctions for employing illegal workers.
The agency, based in Trevone Herbert Road, recruits staff to care homes for the elderly and people with learning disabilities.
The incident occurred in February 2022, a company spokesperson said.
It said the applicant himself used “false identities and documents during the compliance process”.
The spokesperson said: “We discovered his intentions a few weeks into the process and were completely confident that these were his documents, but then we discovered that he actually wasn't. as he stated. “Unfortunately, we placed him in a certain care home and (the Home Office) contacted us about the candidate in question.
“He was immediately removed from service and we were advised to improve our recruitment and compliance processes.
“Since then, we have improved our service and have been doing well ever since.
The company said the incident happened while the company was being established.
The Department of the Interior releases data in public records four times a year, and the latest data is for the period January to March 2023.
The government website says: “You can be sentenced to five years in prison and have to pay an unlimited fine if you are found guilty of employing a person who you know or have “reasonable cause to believe” is not authorized to work in the Kingdom. Older brother."